I know that I’ve said that I will look on the bright side from now on, BUT:
I need to state that it is weird to go to travel agencies and have nobody that can speak English to you when their native language is not that widely spread.
Yes. True! Went to 4 travel agencies on Piotrkowska, the main street, 2 agencies were unable to provide any info in English.
But if you are willing to take it easy – just smile, ask for a sheet of paper and write down the basic things you need to know, like destination, period and mean of transport :)